November 2026

Fixed

• AI assistant — Competitor research and saved scans now load reliably even when the data volume is large.

New

• Customers — Resolve multiple pending sales at once and see totals that match your current filters. (Learn more)
• Security cameras — Camera events now explain visits and service evidence organized by site and day. (Learn more)
• AI assistant — Copilot can now research competitors using stored sources and coordinated web searches for deeper insights. (Learn more)

Improved

• AI assistant — Customer replies now take priority over background AI tasks to ensure faster and more reliable chat responses.
• Employee portal — Customer notes and AI requests are now visible directly in the calendar view.

Fixed

• WhatsApp & chat — Booking links now correctly preserve existing visits and your selected professionals.
• WhatsApp & chat — Guest appointments remain available for rescheduling throughout WhatsApp conversations.
• Security cameras — Legacy booking alerts are correctly categorized in the camera event history.
• AI assistant — Copilot language switches and WhatsApp language settings are now correctly honored.
• AI assistant — Copilot now accurately distinguishes between missing evidence and failed research when following up with tools.
• AI assistant — Copilot continues to process evidence requests effectively even when live web access is disabled.
• WhatsApp & chat — Booking receipts are now retained correctly even if text generation stops unexpectedly during a conversation.
• AI assistant — Deferred embeddings now complete successfully without needing to refetch pages, improving research efficiency.

Faster

• AI assistant — Copilot responds more quickly to routine questions by using fewer processing steps.
• AI assistant — Copilot answers date and site comparisons faster by combining data queries.
• WhatsApp & chat — WhatsApp shows typing indicators continuously while preparing and sending replies.

Security & privacy

• Phone & voice AI — System certificate stores are refreshed alongside application libraries to maintain secure connections.