October 2026

New

• AI assistant — Copilot now researches competitors using stored sources and coordinated web searches. (Learn more)

Improved

• AI assistant — Customer replies are prioritized to ensure faster response times during high-volume periods.

Fixed

• WhatsApp & chat — Booking receipts remain visible and accurate even if text generation is interrupted.
• AI assistant — Deferred embeddings complete efficiently without unnecessary page refetching.

Fixed

• WhatsApp & chat — Guest appointments remain available for rescheduling across WhatsApp conversations.
• AI assistant — Copilot now respects language switches, and WhatsApp conversations follow their configured language settings.
• AI assistant — Copilot maintains tool access during follow-ups and clearly distinguishes missing evidence from failed research.
• AI assistant — Copilot continues to use agentic tools for evidence requests even when live web access is disabled.

Faster

• AI assistant — Copilot speeds up date and site comparisons by combining data queries.
• WhatsApp & chat — WhatsApp keeps the typing indicator active while preparing and sending your reply.
• AI assistant — The AI assistant responds more quickly to routine questions by using fewer processing steps.

Security & privacy

• Phone & voice AI — Security updates refresh certificate trust and image processing for safer phone and voice AI.

Fixed

• WhatsApp & chat — Booking links now preserve existing visits and keep your selected professionals intact.

New

• Customers — Resolve multiple pending sales at once and see totals that match your current filters. (Learn more)

Fixed

• Appointments — WhatsApp bookings now correctly honor requested days and lock in your preferred professionals.
• WhatsApp & chat — WhatsApp accurately answers questions about closed days using your branch calendar.

Fixed

• WhatsApp & chat — Customers running late can now reschedule their current appointment to a later time today instead of being offered a future date.

Fixed

• WhatsApp & chat — Mexican phone numbers with the +52 1 prefix now correctly link to existing customer profiles and conversation threads.

Fixed

• Team & HR — Notifications now open the specific appointment or record they describe.

New

• Customers — Private feedback links now connect visits to follow-ups and provide daily insights on customer returns. (Learn more)
• Customers — Visit insights now group customers and prepare reviewed audiences for targeted customer journeys. (Learn more)

Improved

• AI assistant — AI conversations maintain context across turns for smoother and more consistent interactions.
• AI assistant — Copilot answers are formatted correctly as they appear, improving readability during generation.
• AI assistant — AI responses load faster by reusing stable instructions and separating waiting from generation states.
• WhatsApp & chat — WhatsApp chat now explains service options clearly before you complete a booking.

Fixed

• Phone & voice AI — Voice features now work correctly on devices with older processors.
• Customers — Feedback submissions now correctly preserve secure browser origins for better data integrity.
• Customers — Visit group locations are now labeled consistently in Spanish for accurate reporting.
• WhatsApp & chat — Feedback requests now wait until the visited location is open to send messages.
• WhatsApp & chat — Premium recommendations now appear first in final chat replies to ensure you see the best options.
• WhatsApp & chat — WhatsApp chats now clearly distinguish between confirmed bookings and deferred decisions.
• WhatsApp & chat — WhatsApp conversations continue smoothly by recovering the correct recipient after address rejections.
• WhatsApp & chat — WhatsApp now correctly uses registered LID addresses to maintain reliable contact with customers.

Improved

• Appointments — Main controls stay clear with WhatsApp usage intro shown as a toast.

New

• Customers — POS can change appointment services and guide complements through ordered phases. (Learn more)
• Security cameras — POS now allows changing appointment services and guides complements through ordered phases. (Learn more)

Improved

• Security cameras — Time source headings remain visible while scrolling in the security camera view.

New

• Appointments — Site owners can now correct attendance records and organize their branch calendar. (Learn more)

Improved

• WhatsApp & chat — You can now see live WhatsApp status and receive alerts when a connection disconnects.
• Appointments — Attendance controls are now properly contained within mobile screens.
• Employee portal — The attendance picker now loads and saves directly within the POS workspace for a smoother workflow.

Fixed

• WhatsApp & chat — WhatsApp sessions now recover automatically when the startup process stalls.
• Appointments — Corrected attendance data is now preserved for completed visits.

Fixed

• Appointments — Approved leave no longer prevents staff from checking out services they have already performed.
• Customers — The main dashboard now displays today's sales and aligns report filters with the Sales dashboard.

New

• Customers — Authorized cashiers can change the main service at payment. (Learn more)
• Appointments — Checkout now searches services and records appointment time alongside camera timing for easier comparison. (Learn more)
• Appointments — Checkout now finds matching services and allows you to extend appointments with complements. (Learn more)
• Appointments — Calendar and POS agenda can add appointment services before payment. (Learn more)

Fixed

• Phone & voice AI — Voice AI now asks only for required caller details and displays service names clearly.
• Phone & voice AI — Voice AI now handles reconnections reliably and speaks clearly without truncating responses.

New

• Customers — Services track material use and documents stay connected to their records. (Learn more)
• Team & HR — Employees can move a one-hour lunch without losing it behind appointments. (Learn more)

Improved

• Team & HR — You now receive a single, reliable email digest summarizing all your subscribed notifications.
• Team & HR — Your personal notification preferences are now styled consistently within the employee portal.
• Customers — Operational screens in CRM and POS navigation now display clear labels for easier identification.
• Team & HR — Inventory and HR sections now display localized visuals and guide document creation with step-by-step instructions.
• Team & HR — You can now adjust lunch breaks on mobile devices without them being hidden behind appointment blocks.
• Team & HR — Site schedulers can now move lunch breaks and the portal opens the calendar view by default.

Fixed

• Setup & onboarding — Platform button labels now maintain readable contrast across all themes.
• Appointments — Historical bookings are now preserved correctly when you edit associated metadata.
• Customers — You can now confirm standard inventory usage without needing to provide an exception note.
• Security cameras — Camera doorway indoor direction is now preserved correctly when you save your settings.
• Appointments — Each employee's lunch break now appears exactly once in the calendar without covering appointments.

New

• Employee portal — Receptionists can now review branch sales reports and save cash closures directly in the POS. (Learn more)
• Customers — POS and CRM now print identical 58 mm receipts and offer full-page invoice documents. (Learn more)
• WhatsApp & chat — WhatsApp receipts now arrive as PDFs in the selected paper size. (Learn more)

Improved

• Team & HR — Allowance controls are more compact and use a single save indicator for a cleaner interface.
• Customers — The CRM sales dashboard now compares scoped sales, collections and customer performance.

Fixed

• Employee portal — Calendar lines and time labels now extend through every visible appointment for clearer scheduling.
• Team & HR — Leave type forms are restored and employee allowance setup is simplified for easier management.
• Customers — Viewing a customer profile as an admin now preserves their pending password invitation.
• Customers — Sales filters now display correctly without legacy form sizing issues.
• Team & HR — Mobile balance scrolling now remains contained within its designated area on smaller screens.

New

• Security & sign-in — Login security explains failed attempts and supports account recovery. (Learn more)
• Online booking — Booking links can keep customers at one selected location. (Learn more)
• WhatsApp & chat — Visitors can contact product sales by WhatsApp or voice within the daily budget. (Learn more)
• Employee portal — POS searches and bookings stay connected, with selectable discounts and read-only messages. (Learn more)
• WhatsApp & chat — AI now enforces specific knowledge actions and applies contact policies tailored to each phone number. (Learn more)

Improved

• Customers — You can now apply selectable discounts and view read-only messages while managing bookings in the POS.

Fixed

• WhatsApp & chat — Anonymous WhatsApp and voice inquiries now queue correctly until contact details are provided.
• Employee portal — Attachments remain linked to their original source and balance totals display correctly in the POS.
• Employee portal — POS search options no longer interfere with the booking form and clarify when receipt senders are unavailable.
• WhatsApp & chat — Voice receipts are filtered correctly and action help text is translated accurately in WhatsApp conversations.
• WhatsApp & chat — Number disclosure controls are now distinct from save actions in the WhatsApp and chat interface.
• WhatsApp & chat — The system now delivers configured knowledge answers before handing over to a human agent.
• WhatsApp & chat — The handover process now correctly follows established knowledge procedures before transferring the conversation.
• WhatsApp & chat — WhatsApp replies are now grounded in your specific business knowledge for more relevant customer responses.
• Customers — Contact options on your public website no longer overlap with existing chat and voice buttons.
• Security & sign-in — Account recovery emails now correctly retain the original initiator for better security tracking.
• Phone & voice AI — Live voices now correctly isolate speech from conversation context for accurate processing.